ASEE Zone 2 Conference 2017

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Car Maintenance and Services: An Appointment Scheduling Program

A common problem among automobile owners is to secure a timely appointment at an automotive shop for preventive or reactive maintenance. The former is required by car manufacturer to keep the warranty valid, whereas the latter has to be done when the car breaks down. Even when customers are able to secure a time appointment, they may not get the service right away because of the lack of parts. As result, customer lose time and may be without transportation during the time their automobile is at the shop. The purpose of this project is to create a simple way for clients to schedule a convenient appointment time slot, to verify if the parts needed for the work to be done are available, and to obtain an estimate of the time needed to perform the repair or maintenance service. We have prototyped an application program that provides clients with the ability to see the specific time at which their cars will be taken in for service, the time required for the maintenance or repair service, and the total cost of labor and parts. Clients will have access to a database containing their cars maintenance and service history. The prototype has been developed using C++ programming language, and it part of the final project in the intermediate programming course. The program was tested with control data, and it was executed with no errors generating the expected results for the preventive or reactive car maintenance appointment scheduling. Future work includes the development of a mobile application of this program.

Author(s):

Alberto Cruz-Rosario    
Department of Electrical and Computer Engineering
Universidad del Turabo
Puerto Rico

Carlos Birriel-Martinez    
Department of Electrical and Computer Engineering
Universidad del Turabo
Puerto Rico

Wilma Pabon-Ramirez    
Department of Electrical and Computer Engineering
Universidad del Turabo
Puerto Rico

 

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